Terms and conditions
Terms and conditions of hire
Definitions:
“Company” means Stretch Event Productions LTD/Stretch & Tents and/or their subcontractors or agents. “Client” is the person hiring the equipment from the Company. “Delivery date” is the day on which the equipment is delivered. “Site” is the area where the tent is to be erected. “Equipment” are the items referred to in the Invoice. “Rental Period” is the period referred to in the Quotation. “Period of Hire” means the period from when the Equipment is delivered to Site until the Equipment has been dismantled and removed from the Site. “Hire Charge” is the amount payable by the Client to the Company as specified on the Invoice. “Quotation” and “Invoice” mean the quotation and invoice sent by the Company to the Client detailing the Equipment, Services, Rental Period and Hire charge.
These conditions shall apply to all orders and contracts for the supply of Equipment in the UK by the Company or its authorised agents and if there are any qualifications or variations to these conditions it is important for the avoidance of doubt that such variations should be in writing in the space overleaf. Clients must pay a non- refundable 50% deposit to secure the booking once the Invoice is received. The booking is not secured until this deposit and signed Terms & Conditions are in receipt. The remaining balance is due 10 days prior to installation. All orders for goods shall be deemed to be an offer by the Client to hire goods in accordance with these conditions and the Invoice.
1. The Company Undertakes
1.1 to deliver the Equipment and to proceed to erect it for use on or before the commencement of the Rental Period, excepting where the Equipment is solely furniture in which case it is delivery only.
1.2 to dismantle and remove the Equipment from the Site as soon as reasonably practicable after the Rental Period.
2. The Client Undertakes
2.1 To pay the Deposit (if any) and to pay the balance in accordance with the Invoice.
2.2 To pay interest on all monies outstanding 14 days after the date for payment both before and after judgement at a rate of 4 per cent per annum above the base rate of Barclays Bank.
2.3 To provide the Company a reasonable period of time before the Delivery Date with an accurate plan of the Site showing all relevant services and any apparent obstacles which may affect the erection of the Equipment and the position on the Site in which the Equipment is to be erected and to advise the Company of any alterations to the Site of which it is aware that may take place after the date that the plan is provided.
2.4 To obtain any necessary permission to erect the marquee from the site owner.
2.5 To obtain any necessary licences from the local authority relating to the planned activity within the marquee.
2.6 To obtain planning consent and/or building regulations approval, should this be required.
2.7 If any part of the Equipment includes electrical apparatus to provide such power points or supply as may be reasonably required by the Company within 15 metres of the Equipment.
2.8 Not to enter the Equipment while it is being erected by the Company.
2.9 To keep any part of the Equipment that is a framed structure or a tent completely safe and secure when not in use.
2.10 The Company reserves the right to revise or withdraw any quotation prior to acceptance and to vary the quoted charges should substantial increase in costs occur.
2.11 Should the settlement not be made 10 days prior to installation the Company reserves the right to charge interest at 4% per annum above the base rate of Barclays 14 days after the invoice date (as per clause 2.2.)
2.12 Not to use any lighting, heating, cooking or other gas or electrical appliances of any kind without the previous consent in writing of the Company.
2.13 Not to tamper with the structure or any part of the Equipment and in particular not to affix or suspend from the Equipment any item whatsoever without the Company’s prior written consent.
2.14 To be present/available on the Delivery date to confirm positioning of the Tent before the Company commences building the structure. If the Client wishes to change the tent position after the build has commenced, they accept this is not always possible and is at the discretion of the Company. If repositioning of the tent is deemed possible by the Com pany, the Client will be liable to additional labour charges.
3. Variations
3.1 The Hire Charge is based on the assumption that the Client provides a firm and level site suitable for the erection of a Stretch Tent, which is serviced by a firm access road adjacent to the Site, with adequate hard-standing for commercial vehicles and is free from flooding, trees and overhead obstruction.
3.2 Delays and waiting time: If the build/break crew are unable to commence work or access the tent site on arrival a charge will apply of £20 per hour per person after the first hour and for the period of delay.
.4. Adverse Weather
4.1 The Client must understand that the product is a temporary structure, and the Company is operating within parameters that they must adhere to. If in the case of extreme weather conditions the installation of the structure may be delayed, and on the rare occasion, may be canceled. Should the Client require an onsite duty officer this will incur a further fee.
4.2 In the event that the installation is deemed unsafe due to adverse weather conditions, the full payment is non refundable.
5. Force Majeure
5.1 While the company will make every effort to fulfill the agreed rental, the completion of a booking may be subject to variation or cancellation due to events beyond our control, including but not limited to acts of God, war, strikes, riots, lockouts, or any other disturbances. This also encompasses events such as fire, flood, storm, wind, tempest, and restrictions on the use of transport, fuel, or power, which may necessitate alterations to the booking, or result in the loss of the final balance.
6. Understandings
6.1 The Hire Charge does not include making good any repairs to the site unless caused by the negligence of the Company’s servants, agents or contractors.
6.2 All sums payable under this Agreement unless otherwise stated are exclusive of VAT and other duties or taxes. Any VAT or other duties or taxes payable in respect of such sums shall be payable in addition to such sums.
6.3 The Client should not tamper with the structure or any part of the equipment and in particular not affix or suspend from the equipment any item whatsoever, without written consent of the Company.
6.4 All items hired are charged whether used or not.
6.5 The Client will allow suitable time for the installation and dismantling, and removal of equipment.
6.6 The company does not expect the client to pay for soiling unless due to negligent causes (candle wax, animal defecation, dirty fuels such as smokey bbqs, cigarette burns, or burns from heating elements).
7. Assembled & Pre Assembled Structure Sign Off
7.1 Upon the signing of the Assembled & Pre Assembled Structures sign off sheet, the Client is of the understanding that if the Company is required to return to site, a minimum call out fee of £180 will incur, unless:
7.1.1 The structure has been compromised by adverse weather conditions
7.1.2 Under extreme circumstances, with the discrepancy of the Director
7.2 In the event where the Client is absent during the undertaking of the Assembled & Pre Assembled Structures sign off the Company is not responsible for a recall.
8. Parking
8.1 The Client is required to provide adequate parking facilities for the duration of the install. In the form of a parking space, parking permit, or designated parking.
8.2 If the parking is inadequate and the Company receives a parking fine the Client is required to pay said fine. Unless one of the following:
8.2.1 The Company receives a parking fine due to negligence of the Company Crew Director
8.2.2 The Company receives a parking fine due to poor time management skills.
9. Photography
9.1 The Client consents that any photography provided to the Company is allowed to be used for PR purposes and marketing by the Company only.
10. Cancellation
10.1 All cancellations will result in the loss of the 50% deposit.
10.2 Cancellation less than 10 days prior to the Period of Hire will result in the client owing the full balance for the event.
10.3 Hire Goods can be altered and amended up to 28 days prior to the Period of Hire. Please note, after this period, any reductions from the order must be paid for in full.
10.4 Should the Client wish to postpone the contract then, if the Company is notified less than 28 days prior to the event, the 50% deposit shall also be lost. However with postponements of more than 28 days prior to the installation date, at the discretion of the Company, half of the paid Deposit may be used against Hire Goods at a rescheduled event.
11. Loss or Damage
11.1 The Client shall be responsible for the maintenance and safe custody of the product or Equipment for the duration of the Period of Hire.
11.2 The client shall indemnify the Company against the full value of any loss, damage or excessive soiling caused by the Clients’ guests or visitors or by the Clients negligence, legal liability or failure to comply with these terms and conditions.
11.3 It is the responsibility of the client to insure the items of hire whilst in their care during the hire period.
11.4 The Client shall notify the Company regarding any loss, damage or excessive soiling however caused by the Client’s guests or visitors or by the Clients negligence during the period of use and will be liable for any costs incurred in the replacement, repair or cleaning of equipment.
11.5 In the event that a damage waiver is requested by the client, and is included in the invoice, the client remains responsible for gross negligence including arson, purposeful neglect, and malicious behaviour.
12. Exclusion of Liability
12.1 The Company will make every effort to complete the erection of the Equipment on or before the commencement of the Use Period, provided that the Client has complied with the undertakings set out above. If the Equipment is not erected before the commencement of the Use Period the Client shall have the right to withdraw and the Company shall return all monies paid. The Company shall also reimburse the Client for any unavoidable additional expenses incurred, except that, if the Equipment is not erected because of delays due to weather or other circumstances beyond its reasonable control, the liability of the Company shall be limited to return of the monies paid by the Client.
12.2 The Company will take all reasonable care to avoid any damage to the Clients’ own equipment but cannot be responsible for any loss suffered by the Client in respect thereof other than as a result of the negligence of the Company’s servants, agents or contractors.
Declaration: Upon receiving and having read through this document you are hereby adhering to our Terms & Conditions.